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TREND 2
The true digital disrupters know that getting ahead is no longer just about selling things. It’s about delivering results. Welcome to the Outcome Economy.
OVERVIEW
If you live in a “smart” city, such as Los Angeles, and notice it’s now easier to find a parking space, you’ve already benefited from an outcome. Same goes if you had lunch today.
New intelligence, in hardware and a lot of other things, is bridging the last mile between the digital enterprise and the physical world.
The Outcome Economy upends long-held notions of how superior products and services are defined. The new leaders will be those that can consistently collaborate with others to deliver excellence across a spectrum of capabilities that include hardware.
Today, delivering customer outcomes offers distinct competitive advantage. In the next few years, it will become a catalyst for transformation. Beyond that, it will be nothing less than a survival strategy.
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Más información sobre este producto consulte en: https://www.accenture.com/us-en/Home/BucketContent/NonSecureClient2/intelligent-hardware-outcome-economy.aspx
