Social Management And Responsibility Toolkit
Case Study: SMART, the Social Management and Responsibility Toolkit; and SMART- Exploration, a Toolkit Especially for Exploration!
This case study was originally published in our .
There is a “social” or “community relations” dimension to all our activities. Whether we are exploring a potential area, designing a new project, constructing a road, expanding an existing mine or rehabilitating a closed facility, our presence has an impact on the people who live in and use the affected area.
Social risk refers to any project risks arising from actions by people and groups (other than government regulators); social performance is about managing our local, national and international impacts and our relationships with our Communities of Interest (CoIs). Cols are defined as those individuals or groups who may be affected by, or have an interest in, or have the ability to influence an operation or project.