Descripción
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End-User Services
Under a solid IT governance basis, TIVIT’s End-User Services rely on agility, flexibility and experience in large-scale operations management.
In order to maximize the availability of resources and user productivity, TIVIT’s End-User Services are organized in three areas: Service Desk, Field Service and Device Management.
All these services are supported by a team specialized in Processes and Planning, besides the company’s ITSM framework named MOGIT (from the Portuguese acronym Metodologia Otimizada de Gestão Integrada TIVIT – which is TIVIT’s Optimized Methodology for Integrated Management).
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Más información sobre este producto consulte en: http://www.synapsis.cl/services/end-user-services/?lang=en