Descripción
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The companies in the utilities sector count on TIVIT as a strategic partner for large-scale operations that demand intense relationship with the end consumer. Such operations demand agility to deal with regulatory changes and technological updating.
Services include technology and business process management, in addition to SmartEnergy Systems solutions. Customers can then rely on a robust infrastructure with 9 data centers, 2 of which offer 99.999% availability and high-level governance.
The utilities companies also have at their disposal extensive experience in Back Office, such as receivables management and fraud prevention management, including customer support (emergency, home and business), multichannel service (voice and chat).
Más información sobre este producto consulte en: http://www.synapsis.cl/solutions/utilities/?lang=en