Utilities

SYNAPSIS SOLUCIONES Y SERVICIOS IT LTDA.

Descripción

SYNAPSIS SOLUCIONES Y SERVICIOS IT LTDA.

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The companies in the utilities sector count on TIVIT as a strategic partner for large-scale operations that demand intense relationship with the end consumer. Such operations demand agility to deal with regulatory changes and technological updating.

Services include technology and business process management, in addition to SmartEnergy Systems solutions. Customers can then rely on a robust infrastructure with 9 data centers, 2 of which offer 99.999% availability and high-level governance.

The utilities companies also have at their disposal extensive experience in Back Office, such as receivables management and fraud prevention management, including customer support (emergency, home and business), multichannel service (voice and chat).

Management of more than 500,000 kilometers of electric power networks.
More than 23 million users supported.
More than 2 million tickets handled per month.
Decreased Costs
Decreased costs and customer service time.
Greater Control
Greater control and better quality information.

Más información sobre este producto consulte en: http://www.synapsis.cl/solutions/utilities/?lang=en












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