Shared Service Centres

Our shared service centres provide a business support system across the company. Using standardised business processes for high-volume, low-value transactions, the centres’ work benefits both internal and external stakeholders

ArcelorMittal’s shared service centres form a worldwide network providing back-office transaction services including financial, procurement, legal and payroll services.

• enable the harmonisation of business practices and administrative processes across the company;
• act as a platform for improving the quality of service to our internal customers with better responsiveness;
• deliver value by reducing cost and improving speed; and
• improve business processes through continuous benchmarking and monitoring service level agreements and key performance indicators.

• Dabrowa Gornicza, Poland
• Burns Harbor, US
• Temirtau, Kazakhstan
• Vanderbijlpark, South Africa
• Belo Horizonte, Brazil
• Pune, India