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Service Excellence is more than what we provide, it’s how we think and act. It’s not just “fixing a problem” or performing routine maintenance, it’s the “smile” in the voice on the phone, the prompt response to a request and the drive to always improve. It’s how we work with one another and how we work with our customers and the riding public. |
Más información sobre este producto consulte en: http://www.otis.com/site/us/Pages/ServiceExcellence.aspx?menuID=6
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