Flawless Execution (FLEX

FLEX – The Business Excellence Program

Where does exceptional performance begin? With our own attitudes

The scope of FLEX (Flawless Execution) covers the entire customer lifecycle and is the basis for a sustainable improvement culture within DB Schenker Contract Logistics/SCM.

FLEX is our approach to achieve business excellence – the four modules:

Workflow Excellence

• Deliver high quality throughout the complete customer life cycle
• Commercial risk assessment and risk management in projects limit risk exposure

Operational Excellence

• Achieve high level productivity and efficiency
• Create a continuous improvement culture

Eco Excellence

• Consider energy efficiency in all management and operation activities
• Reduce waste and consumption of energy and water
• Set green standards to minimize CO2 emissions

Knowledge Excellence

• Transfer our managerial & technical skills and know how along the customer life cycle
• Distribution of best in class solutions within the organization
• Promote personal development through motivation and advanced trainings