PRODUCT IMPROVEMENT PROGRAM

Product Improvement Program

Many GEOVIA products automatically collect information detailing how our customers use the software and their computer hardware configuration. This information is then used to improve the ease of use, quality, reliability and performance of your GEOVIA products. Some products call this automatic usage logging. Join the Product Improvement Program to automatically send this usage information to GEOVIA.

Frequently Asked Questions

Is the program optional?

The program is optional, but we encourage customers to join to help improve the ease of use, quality, reliability and performance of GEOVIA products.

• GEMS
• Minex
• Surpac
• Whittle

• GEOVIA software call stack data: helps us identify instability issues and is used to determine operations that cause quality related issues
• System, processor, memory (size, type), and operating system version
• Video card type and driver
• Product version
• Module information
• Commands used: command usage data is limited to information about the commands you use and does not copy your data, so your intellectual property remains secure