Ericsson ConsumerLab Insights

Today’s users of Wi-Fi calling in the US see a change in their communication behavior.

Ericsson ConsumerLab report examines how users interact with their smartphone apps and what the future may look like as technology continues to evolve.

Five out of 10 consumers are highly interested in the concept of the connected home. People who live in connected homes today are not those who would benefit most from them. Consumers are calling for simplification and support when it comes to using connected home services.

Ericsson ConsumerLab’s report shows that almost half of the global working population considers it important to have flexible working hours.

Today, commuters are taking advantage of greater connectivity and apps to simplify their daily commute. However, the public transport industry is perceived as lagging behind. Commuters expect seamless connectivity and real-time travel information, which will allow them to be more productive and efficient during the journey.