SMS Advantage Report

The smartphone user has grown up, which in turn means that brands, enterprises, and the services they offer need to mature with them. Businesses now communicate to customers across multiple channels from many different sources within the organization. Read the survey results to find out about consumer responses and the technologies preferred.

• See how consumers are responding to ‘icon-overload’
• Discover how simplicity is driving choices
• Understand what channels consumers prefer
• Learn best practices from other industries
• Uncover the SMS advantage for consumer engagement