Descripción
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Excellent Service in Financial Consulting
Your established customers expect the best support you can offer them, fast processing times, and speedy execution. Which is why they have put their trust in you as their financial partner for so many years. We analyze how well your employees meet the high expectations of your customers. Our experts help you implement excellence in customer orientation at the heart of your entire organizational structure, for a noticeable increase customer satisfaction over the long term.
Benefits at a Glance
Service quality certification from TÃœV Rheinland enables you to:
- Uncover weak points and improve customer focus in your organization
- Set yourself apart from the competition with an independent seal of approval of your quality
- Strengthen your customer loyalty.
Four Steps to Better Service in Financial Consulting
1. Survey and Evaluation
We take a look at which quality assurance and optimization processes your company already has in place.
2. Analysis
Más información sobre este producto consulte en: http://www.tuv.com/en/corporate/business_customers/management_system/management_systems_for_service_industries/finance_service_quality/certified_service_quality.html
