Descripción
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- : A centralized placeholder for information on asset / application under transition, providing a single version of accurate data that removes the redundancies of manual approach towards data consolidation
- This product digitizes project management needs during the Due Diligence and Transition stages. It provides an engagement portal for the scoping phase, digitizes application analysis and creates a transition project plan with timelines and task accountability
- A product to author, manage and store knowledge artifacts generated during the Transition stage, it organizes knowledge in consumable snippets of information by service desk professionals, providing version control, search and a configurable review process on knowledge articles
- A product that automates the service desk environment for an improved help-desk performance, it helps manage incidents, configure service level targets and generate reports / dashboards for governance
- For end-to-end production monitoring activities
Más información sobre este producto consulte en: http://www.tcs.com/offerings/mastercraft/sustain_suite/Pages/default.aspx
