Workflow Manager

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• Graphical Modeling
• Get a clear understanding of the process and XPDL 2.1 compliant process modeling
• Admin Console
• Web-based UI to model, deploy, test and optimize the process
• Can be ended to integrate with any other applications like rule engine, content management systems, etc.
• User Role Management
• Enables the manager to create and manage roles and users who can work on work items
• Provision to delegate / reassign work items
• Process Management
• Enables the creation of business processes using any XPDL compliant graphical editor and import the process into the TCS Workflow Manager and vice-versa
• Supports sub-process and dependent processes
• Process Execution
• Provision of a powerful workflow engine that supports most of the Workflow Patterns recommended by WFMC
• Provision for a user to hold, release and delegate a work item / task
• Provision for a manager to reassign, terminate a work item / task
• Provision to escalate a work item
• Error / Exception Handling
• Captures ernal system failure in the database and displays it in a web-based UI
• Provides a retrigger functionality to call the failed activity
• Adapters
• Provides pre-configured connectors for specific applications (e.g. JDBC adapter)
• Process Monitoring
• Enables the tracking of the KPIs and generate reports on the fly
• Enables a manager to suspend and resume a process or process instanc

• Improved process management
• Efficient processing of basic and complicated process flows
• Efficient allocation of tasks to users / roles
• Improved process monitoring and tracking capabilities
• Effective analysis on process execution to enable insights on process improvement
• Improved quality, productivity and reduced costs, with efficient process management
• Complete configurability with the ability to model processes into the tool on the fly
• Faster time-to-market
• Reduced total cost ownership (TCO)